The Personnel & Administrative Reforms Department is one of the most important Departments of the Government. The State Administrative force within its territory is fully controlled by this Department. The State machinery is made to function properly under its control. This Department is mainly engaged in controlling the cadre borne in IAS, WBCS (Executive), West Bengal Secretariat Service, West General Service, West Bengal Assistants & Typists in the West Bengal Secretariat. Other important matters dealt by this Department relate to Administrative Reforms, redressal of Public Grievances[act as Nodal Department], the financial & establishment matters of the attached offices of this Department viz.

Moreover, this Department acts as Nodal Department for implementation of two most important Acts viz. ‘The Right to Information Act, 2005’ which is a Central Act and ‘The West Bengal Lokayukta Act, 2003’.