1. The success of any organization in realizing its declared objectives greatly depends on the quality and proper deployment of its manpower. The Personnel & Administrative Reforms Department is entrusted with the task of providing human resources to the various establishments of the Government of West Bengal from the Secretariat to the block level in appropriate positions.

2. In consonance with the above major task, the P & A R Department also carries the onerous responsibility of managing the IAS, WBCS (Exe.) and West Bengal Secretariat Service cadres in all respects. Apart from placement of officers and staff, this department is also concerned with service matters and career prospects of the members of the aforesaid cadres in a holistic manner. The department discharges its functions through its eleven cells or branches.

3. The P & A R Department is also the administrative department of important organizations such as the (i) Administrative Training Institute at Bidhannagar, (ii) the Vigilance Commission, (iii) the West Bengal Information Commission, (iv) the Lokayukta and (v) the Resident Commissioner’s office at New Delhi. The Administrative Training Institute conducts regular training programmes for the officers and staff for capacity building and performance enhancement.

4. As the nodal department for the implementation of the Right to Information Act, 2005 the P & A R Department strives to enforce transparency and accountability in the functioning of government machinery at various levels of the State administration. It also coordinate with other departments for speedy redressal of public grievances.